Section 1 of 3
BBC complaints: escalation or exceptional circumstances
You are filling this form out because:
You have already completed the BBC’s complaints process, you are unhappy with their response and you have a BBC complaint reference number and final response from the BBC;
or
You have exceptional circumstances that you consider entitle you to complain to Ofcom without completing the BBC’s complaints process first.
If neither of the above applies to you, please complete the BBC’s complaints process first.
You have already completed the BBC’s complaints process, you are unhappy with their response and you have a BBC complaint reference number and final response from the BBC;
or
You have exceptional circumstances that you consider entitle you to complain to Ofcom without completing the BBC’s complaints process first.
If neither of the above applies to you, please complete the BBC’s complaints process first.
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